The Information Technology  Support (IT) program provides students with the basis to become an IT support professional in a help desk environment in just one semester.

The 它支持 certificate program builds the broad IT foundation needed to understand the terminology and methodologies of IT specialties in the workplace through instruction that includes hands-on implementation practices using current IT tools.

Flexibleafforadable黑色

负担得起的 & 灵活的学习选择

Handsoneducation黑色

来自行业专家的实践培训

黑色的机会

几乎任何行业的就业机会

潜在的工作:

  • 电脑服务台专家
  • 它技术员
  • 电脑支援专员
  • 网络支持专员

工资信息:
平均工资:28美元.每小时71美元

提供的信息是针对明尼苏达州的. 参见当前数据 事业方面.minnstate.edu.

计划的细节

计划详情(pdf)

The 安诺卡技术学院 Information Technology (IT) Support certificate is a 15-credit program and is designed to prepare graduates to successfully compete for entry-level positions in the IT field.

The program provides students with the basis to become an IT support professional in a help desk environment. This is an entry-level IT position, which involves technical support of end users. IT support professional provide assistance to other employees within or outside of the organization with common IT problems and questions. 它支持 professionals work with the ticketing system in the organization to ensures issues are escalated appropriately and resolved. The curriculum combines theoretical design instruction with hands-on implementation practices using current IT tools. 学生 learn the skills necessary to be successful IT support professionals.

The 它支持 certificate program builds the broad IT foundation needed to understand the terminology and methodologies of IT specialties in the workplace.

  1. 在鉴定中运用批判性思维技能, analysis and resolution of information technology problems.
  2. Exhibit interpersonal skills and a professional attitude while working in an information technology environment.
  3. Clearly express ideas and information in written and spoken form.
  4. Analyze, design and document system specifications to meet client needs.
  5. 应用 project management techniques to solve business problems.
  6. Collaborate with a team to design and develop customer software-based solutions and integrate them into the user environment.

Take a virtual tour to get an idea of what it's like to be a student at Anoka Tech.

虚拟之旅

Some courses in this program may require a prerequisite. 请参阅 课程描述 欲知详情.

程序序列

 第一学期 15
BDAT 1005 数据分析基础 2
伊特1003 网络基础知识
2
伊特1011 编程逻辑 & 设计 4
伊特1016 Web开发技术 4
TLIT 1005 技术基本原理
3

学生 can choose to complete this program part-time. Part-time students will take longer to complete their program than students who follow the full-time sequence listed on the official program guide.

Because every course may not be offered each semester, it is important for part-time students to reach out to their faculty advisors for help in planning their long-term, 兼职课程顺序.

第一学期课程选择

要求:TLIT1005 -技术基础

Additional to be added until you reach desired credits:
数据分析基础
伊特1003 -网络基础
伊特1011 -编程逻辑 & 设计
伊特1016 - Web开发技术

查看课程时间表

发展课程

Degree students must take MATH 1550 Introduction to Statistics which requires a ACCUPLACER QAS (Quantitative Reasoning, 代数 & 统计学)265分. 学生 who do not meet any of the prerequisites must take the appropriate developmental math course(s) (MATH 0801 Basic Math and/or MATH 0900 Elementary 代数) as determined by the placement chart before taking MATH 1550.

For detailed questions about your program or to plan your long-term part-time sequence, 联系你的指导老师. 

业务数据分析师
AAS学位,文凭

资讯科技管理
原子吸收程度

网络管理 & 安全
AAS学位,文凭

软件开发
AAS学位,文凭

网页设计 & 发展
AAS学位,文凭

教师

维姬windblown市
维姬windblown市
VBaumgartner@souqalashom.com
图片占位符
特蕾西·霍夫曼
THoffman@souqalashom.com
丽莎·哈伯德
丽莎·哈伯德
LHubbard@souqalashom.com
图片占位符
杰瑞风筝
JKne@souqalashom.com
Mm2778ke
朱莉·迈尔斯
JMyers@souqalashom.com

注册服务
Enrollment服务@souqalashom.com
763-576-7710

当前的学生

注册课程

学生必须获得累计2分.0 GPA or higher to be eligible for graduation from this program.

申请毕业生

开始日期:

秋季学期:8月
春季学期:1月

每学期有多种开始选择.

即将到来的事件:

11月
07
全校虚拟资讯会
  上午10点到11点
  变焦
发请帖
11月
08

重要日期:

迈出下一步